Does FullRoster renew memberships automatically?
Yes. Members who pay by card renew automatically. Reminders go out before each renewal, a failed card is retried for about ten days, and a grace period keeps members active before anyone lapses.
The details
- Auto-renew is on by default for card payers, and each member can choose automatic renewal, an invoice before the date, or not renewing, from their own portal.
- The reminder series is editable.
- If a card still fails after the retries, the member is switched to paying by invoice.
- Lapsed members get win-back emails.
- Renewals can be on each member's anniversary or on a fixed date, billed yearly or monthly.