Free plan
Free association management software, with every feature.
FullRoster is association management software that's free for up to 1,000 active members. Memberships, events, unlimited email, payments, QuickBooks sync, courses and a member portal are all included, and we move your data over for you.
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What the Free plan includes
The Free plan isn't a cut-down version. It has every feature of every other plan.
- Member records for every person, household and company, with unlimited custom fields
- Membership levels, applications, dues and automatic renewals
- Events with registration, member prices and check-in
- Unlimited email: newsletters, announcements and automatic reminders
- Online payments and donations, with QuickBooks Online sync
- Courses, CE credits and certificates
- A member portal and member directory on your own domain
- Committees and groups, reports and a dashboard
- Unlimited admin users, and unlimited contacts who aren't active members
- The AI assistant, with a monthly allowance, and API access
- Free data migration from your current system or a spreadsheet
What you can run on it
Memberships and renewals
Set up your levels, take applications and collect dues online. Members who pay by card renew automatically, with reminders, retries for failed cards and a grace period before anyone lapses.
- Unlimited levels, annual or monthly
- Family and company memberships on one invoice
- Sections and extras as add-ons
Events and check-in
Publish an event, price tickets by level, take registrations and check people in from any phone. Every registration lands on the person’s record and in your books.
- Member prices without promo codes
- QR check-in, and walk-ins register on their own phone
- Confirmation, reminder and thank-you emails by default
Email and newsletters
Send newsletters and announcements to exactly the members you choose, from your own domain. Email is unlimited on every plan, and the AI assistant can draft a newsletter from a description.
- A block editor that works in every inbox
- Welcome, renewal and win-back series ready to go
- Opens and clicks on every record
Payments and QuickBooks
Take dues, tickets, course fees and donations online, record checks and cash in the same ledger, and send QuickBooks Online one entry per payout that matches your bank deposit.
- Cards, Apple Pay and Google Pay
- An optional cover-the-fee checkbox for payers
- Receipts worded for your tax status
A member portal
Members sign in without a password to renew, register, take courses, download certificates and find your documents, all on your own domain.
- Sign in with a one-time link or Google
- Members update their own profile and card
- Members-only resources and a directory
What to look for in free membership software
"Free" means different things from one product to the next. These are the questions worth asking before you move your members onto anything, and how FullRoster answers them.
Is it a plan or a trial?
Many products called free are a 14- to 60-day trial. Check whether anything changes, or gets deleted, when the trial ends.
FullRoster: A plan with no time limit. It stays free while you have up to 1,000 active members.
What does the limit count?
Some limits count every contact in your database, so lapsed members and event guests push you onto a paid plan.
FullRoster: Only active members count. Contacts, prospects, lapsed members, event guests and admins are free and unlimited.
Which features are left out?
Free tiers often drop email, events, online payments or the member portal, which sends you back to stitching tools together.
FullRoster: Nothing is left out. The Free plan has every feature, including email, events, courses, QuickBooks sync and the AI assistant.
What do payments cost?
Free software usually earns its money from payments. Look for the all-in rate per payment and any platform fee on top.
FullRoster: 4.5% + 30¢ per card payment, all in, with no platform fee. Payers can choose to cover it.
Can you take your data with you?
Make sure you can export your members, payments and history whenever you want.
FullRoster: Every list and report exports, any time.
Who moves your data in?
With most free tools you import spreadsheets yourself and fix what breaks.
FullRoster: We move it for you, for free, and nothing goes live until you've checked it.
How it stays free
FullRoster earns its keep on the Free plan from card payments. Each payment costs 4.5% + 30¢, all in, with no platform fee or monthly charge on top. On a $100 renewal, that's $4.80.
At checkout, payers can choose to cover the fee themselves, so the association receives the full amount. Checks and cash you record by hand cost nothing.
Who counts as an active member
Active members are people in good standing or in their grace period. Each person in a family or company membership counts, so a family of four counts as four.
Everyone else is free and unlimited: lapsed members, prospects, event guests, newsletter subscribers and admins. You can keep your whole history and still email lapsed members to invite them back.
Who uses the Free plan
Any association, club or society with up to 1,000 active members. Here is what each kind of organization tends to run on it.
When Standard makes sense
Most associations under 1,000 active members can stay on Free. Standard is worth it when one of these is true:
- You have more than 1,000 active members. Standard covers up to 10,000.
- You take a lot of card payments. Standard's lower card rate pays for the plan once you take more than about $190,000 a year by card.
- You want help from our team, not only the AI assistant.
- You want FullRoster's branding removed from your member pages and emails.
| Free | Standard | |
|---|---|---|
| Active members | Up to 1,000 | Up to 10,000 |
| Price | $0 | From $159 a month billed yearly, or $199 billed monthly |
| Card payments | 4.5% + 30¢, all in | 3.5% + 30¢, all in |
| Features | Every feature | Every feature |
| Unlimited | Unlimited | |
| AI assistant | Monthly allowance | Unlimited |
| Support | AI assistant | AI assistant and our team |
| FullRoster branding | Shown on member pages and emails | Removed |
| Data migration | Free | Free |
Full prices for every size are on the pricing page.
Common questions
- What is the best free membership management software?
- Look for a plan with no time limit, a limit on active members rather than every contact, unlimited email and admins, and every feature included. FullRoster is free on those terms for up to 1,000 active members, paid for through its card rate.
- Is the Free plan a trial?
- No. It's a plan with no time limit, and it stays free while you have up to 1,000 active members.
- Do lapsed members and prospects count toward the 1,000?
- No. Only active members count: people in good standing or in their grace period. Lapsed members, prospects, event guests and admins are free and unlimited, so you never need to delete anyone to stay on the plan.
- Is email limited on the Free plan?
- No. Email is unlimited on every plan, including newsletters, announcements and the automatic renewal and event reminders.
- Can members pay online on the Free plan?
- Yes. Members pay dues, tickets, course fees and donations by card, Apple Pay or Google Pay, at 4.5% + 30¢ per payment. Checks and cash you record yourself cost nothing.
- What happens if we grow past 1,000 active members?
- You move to Standard, which covers up to 10,000 active members. Above that, organizations move to a Custom plan.
- Is data migration free on the Free plan?
- Yes. Send us an export from your current system or a spreadsheet, and we'll bring over your members, families, levels and renewal dates.
- How do we get started?
- Book a demo. We'll show you FullRoster running for a sample association, then set yours up and move your data over.
About FullRoster. FullRoster is association management software that's free for up to 1,000 active members. Members, dues, events, email, courses and payments in one place, and we move your data over for you. See how it works →
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It's free for up to 1,000 active members, and we'll move your data over for you.